"Research for its own sake is like a painting no one ever sees. Ideally, it should help us do stuff."
- Dan Haygood
Cave painting was cool and all, but your reach and frequency had to be in the basement. You either had to wait for somebody to walk by or literally drag them into the cave. Hail, hail magazines, newspapers and direct mail!
- Builders Mutual Service Outside the BoxThe company Where Builders Come First wanted to take an aggressive, proactive apprroach to customer service.
- KIOTI TractorsVBP: Versatility means one tractor can do the job of ten.
- NC Dept. of CommerceWhat keeps North Carolina at the top of the national rankings year after year?
- Propane Joe PosterLarger than life hero for a larger than life energy source.
- Restoration SystemsA fairly complex company that restores parcels of land to their previous, undeveloped state.
Builders Mutual Service Outside the Box
Solution: make the sturdy red toolbox a ubiquitous symbol of unparalleled customer service, then back it up with proof. Not just service--service outside the box.
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